Support

Something stuck in the arena gate? Here are the most common answers. If none of them helps, write to us: [email protected]

My Punchling is gone after switching devices

Without signing in, your Punchling lives on this one device. Secure your account with Sign in with Apple in the settings and it comes along to every device.

Restore purchases

Open the Shop in the app and tap “Restore Purchases”. Your purchases belong to your Apple Account, so they come back even after you deleted your account and started again.

Report a name

Every Profile, every Replay and every other Clan in the app has a “Report” button. Found a name here on the website? Open its link on your iPhone or iPad and tap “Report” in the app. Reports are anonymous. Once three different people report a name, it is hidden until we have looked at it.

Don’t want to meet a Punchling again? Tap “Block”. The two of you never meet in the arena again.

Delete your account

You can delete your account in the app’s settings. Your Punchlings and their Profiles go with it.